My Dad is currently going there for PT following a broken hip. EVERYBODY there is beyond OUTSTANDING, from the Front Desk Staff to the Aids to the Therapists. They have a Super Great facility, with a lot of equipment. His chart follows him from station to station, and whoever is nearby when his timer goes off, will help him to the next station (whether they’re his “assigned” aid or therapist). They’re all super friendly & knowledgeable. One thing we’ve noticed, is that when they tell you a specific exercise that they want you to do, they don’t leave it at that. Rather, they tell you why they want you doing it (doing this strengthens this to help you do that). We’ve both been to other PT companies that just say to do, with no explanation. Also, they give you your full time allocation, rather than just a few minutes. If you need extra rest breaks, they’re factored in as well, so you might be there more than an hour, to make sure that you receive all of the PT that you’re due. I’d recommend them highly. On the way home from the first visit, I told Dad that I’d go there the next time that I need PT.
About Richmond Physical Therapy
Richmond Physical Therapy is a private practice owned and operated by physical therapists, specializing in orthopedic and sports injuries. The practice emphasizes excellent customer service, handling everything from scheduling appointments to billing in a professional and individual manner. Patients consistently praise the friendly and caring staff, from the therapists and assistants to the front desk team, who always greet everyone with a smile.
Patients appreciate the therapists' knowledge and personalized care, finding them to be both kind and helpful in explaining their injuries and providing effective treatment. The assistants are commended for their attentiveness in preparing equipment and answering questions. Richmond Physical Therapy is highly recommended for those needing physical therapy, offering accommodating hours and a welcoming environment. While some visitors note that the building could improve accessibility, the overall experience remains positive, with many highlighting the professionalism and care of the team, including the excellent work of therapists like Megan and Nick.
Reviews
Friendly and knowledgeable staff. They encouraged me and gave me positive feedback for my plan of care. I am grateful to Richmond Physical Therapy for helping me to regain balance and coordination as well as easing my pain.
I have worked with Geoff and his team 2x now and they are professional and have really helped me recover. Highly recommend. First was for shoulder PT. Second was for meniscus repair. Both times they were great.
Photos
Hours
Monday 7:30AM - 7PM
Tuesday 7AM - 5PM
Wednesday 7AM - 7PM
Thursday 7AM - 5PM
Friday 7AM - 5PM
Saturday Closed
Sunday Closed
Location
1700 Willow Lawn Drive Ste 230, Richmond, VA 23230
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