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Palm Beach Tan

3.4 43 reviews
Overall rating
3.4
out of 5
43 reviews
5 star 53%
4 star 5%
3 star 2%
2 star 5%
1 star 35%

About Palm Beach Tan

Palm Beach Tan at Short Pump offers a welcoming and professional tanning experience focused on safety and customer satisfaction. The staff, including dedicated beauty consultants like Emma, are highly knowledgeable, caring, and attentive to each customer's needs. Customers appreciate the friendly atmosphere where they feel like family as soon as they walk in, with staff listening carefully and providing expert advice on the best tanning strategies, products, and levels to ensure a healthy glow. Emma, in particular, receives high praise for her kindness, expertise, and genuine care, making interactions enjoyable and informative.

Many clients value the staff's honesty, especially when they are not pressured into memberships or unnecessary sales. Instead, they are guided to choose the services that best fit their goals, whether it be spray tanning, stand-up beds, or sessions. The staff's willingness to listen, provide instructions, and offer solutions—such as free visits or adjustments to tanning techniques—demonstrates their commitment to customer satisfaction. Overall, Palm Beach Tan in Short Pump is recognized for its courteous, helpful staff and high-quality service, making it a trusted place for safe and effective tanning.

Jul 2026
5.0
Erica is an amazing store manager. She’s super friendly and make you feel very at home. She lets you know all about the different products, beds…the beds are great. Love going there — my quiet vacation spot.
Jul 2026
5.0
I stopped by just to look around, but after Raegan gave me a tour of the store, I ended up wanting to sign up for a membership She really knew her stuff and explained the products in a way that was easy to understand She also made sure I knew about all the deals and promotions without making me feel pressured She was friendly, helpful, and made the whole experience a great one Definitely recommend talking to Raegan if you visit!
Mar 2025
5.0
Palm Beach tanning in short pump is by far the best experience I’ve ever had when I needed to get color and tan and a healthy way. Their beauty consultants always have my best interest and health and mind when recommending the best strategy to tan safely and intelligently. All the staff makes you feel like family and as soon as you walk in the kindness, the smiles listen to your needs as a customer service level. I’ve never experienced and I’ve seen the best. Well, they are the best Emma one of the beauty consultants did a great job. Give me your expertise and make sure I attend the proper amount of times per week and recommended the best products and tanning… read full review
Photos of Palm Beach Tan, 11623 West Broad Street,  Richmond
All 19 photos

Hours

Monday 9AM - 9PM
Tuesday 9AM - 9PM
Wednesday 9AM - 9PM
Thursday 9AM - 9PM
Friday 9AM - 9PM
Saturday 9AM - 8PM
Sunday 10AM - 7PM

Good to know

  • walk-ins welcome
  • accepts credit cards

Location

11623 West Broad Street, Richmond, VA 23233

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Palm Beach Tan · 11623 West Broad Street, Richmond, VA 23233

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