About Palm Beach Tan
Palm Beach Tan at Short Pump offers a welcoming and professional tanning experience focused on safety and customer satisfaction. The staff, including dedicated beauty consultants like Emma, are highly knowledgeable, caring, and attentive to each customer's needs. Customers appreciate the friendly atmosphere where they feel like family as soon as they walk in, with staff listening carefully and providing expert advice on the best tanning strategies, products, and levels to ensure a healthy glow. Emma, in particular, receives high praise for her kindness, expertise, and genuine care, making interactions enjoyable and informative. Many clients value the staff's honesty, especially when they are not pressured into memberships or unnecessary sales. Instead, they are guided to choose the services that best fit their goals, whether it be spray tanning, stand-up beds, or sessions. The staff's willingness to listen, provide instructions, and offer solutions—such as free visits or adjustments to tanning techniques—demonstrates their commitment to customer satisfaction. Overall, Palm Beach Tan in Short Pump is recognized for its courteous, helpful staff and high-quality service, making it a trusted place for safe and effective tanning.
Palm Beach tanning in short pump is by far the best experience I’ve ever had when I needed to get color and tan and a healthy way. Their beauty consultants always have my best interest and health and mind when recommending the best strategy to tan safely and intelligently. All the staff makes you feel like family and as soon as you walk in the kindness, the smiles listen to your needs as a customer service level. I’ve never experienced and I’ve seen the best. Well, they are the best Emma one of the beauty consultants did a great job. Give me your expertise and make sure I attend the proper amount of times per week and recommended the best products and tanning...read full review
I went to PBT to purchase a couple of sessions only. I was nervous to go because I was worried I'd get the membership sales pitch when that's not what I was looking for at all. The gal at the front desk was very friendly and accommodating. She listened to my needs and did not pressure me to purchase a membership which was a huge relief. I liked the stand up bed the best but I do feel like I could have used more minutes than were chosen for me which is the reason for the 4 star review.
I love PBT. First time at Shortpump location. I often purposely do not bring my wallet with me because the employees will harass you into buying things. My trip was no different except the employee literally seemed PISSED that I wasn't going to buy anything. Just let me tan. I'm not spending $50 on lotion - no need to get upset.