I lived in Lofts at Shockoe Slip, the apartment was ok, I started with a major roach infestation that they felt I was being dramatic about until they came and saw all the roaches on my own traps. Then the sky light leaked I put in two work orders which they claimed they fixed but I have cameras and no one ever came in so I know they lie. When I moved out I realized that leave kept on and ruined several of my things. I know I was paying cheap so I expected some of this what I am most shocked about is that they sent me a letter saying I’ll get my deposit back HOWEVER 60 days later nothing. I reach out and they had the nerve to say they sent it Oct 28 but due to the holidays... read full review
May 2025
My. Name is LaShawn I’ve been on Pilot Place for 6 months . It’s a great place to live In the Downtown district.the apartments are clean and up to date The lobby and gym is cool for lounging and working out . The office is always helpful and Ms Kim and Staff is always helpful and always striving to make sure any issues are dealt with on time and time f they can’t get to the problem immediately,they will call you and make sure you know that the issues isn’t on the back burner I would recommend Pilot Place as a 5 star apartments
February 2024
Kaj is hands down the best maintenance guy! He is so informative and on top of it all. Been with Legend property for 3 years at 2 different locations. We have been through multiple people, but he is the best. So appreciative of him and his knowledge. Thank you Kaj!!!
I lived in Lofts at Shockoe Slip, the apartment was ok, I started with a major roach infestation that they felt I was being dramatic about until they came and saw all the roaches on my own traps. Then the sky light leaked I put in two work orders which they claimed they fixed but I have cameras and no one ever came in so I know they lie. When I moved out I realized that leave kept on and ruined several of my things. I know I was paying cheap so I expected some of this what I am most shocked about is that they sent me a letter saying I’ll get my deposit back HOWEVER 60 days later nothing. I reach out and they had the nerve to say they sent it Oct 28 but due to the holidays... read full review
My. Name is LaShawn I’ve been on Pilot Place for 6 months .
It’s a great place to live In the Downtown district.the apartments are clean and up to date
The lobby and gym is cool for lounging and working out .
The office is always helpful and Ms Kim and Staff is always helpful and always striving to make sure any issues are dealt with on time and time f they can’t get to the problem immediately,they will call you and make sure you know that the issues isn’t on the back burner
I would recommend Pilot Place as a 5 star apartments
Kaj is hands down the best maintenance guy! He is so informative and on top of it all. Been with Legend property for 3 years at 2 different locations. We have been through multiple people, but he is the best. So appreciative of him and his knowledge. Thank you Kaj!!!