The Hand & Stone Massage and Facial Spa in Richmond, VA, offers a serene environment for relaxation and pampering. The spa provides massage and facial services, focusing on affordability through memberships and deals. Clients praise the spa's extended hours, welcoming atmosphere, and commitment to addressing individual needs.
Massage therapists are commended for their skill in providing deep tissue massage with appropriate pressure, targeting problem areas. Facial services are also highly regarded, with clients experiencing relaxation and noticeable results. Tory, the spa’s esthetician, is especially appreciated for her gentle, friendly, and highly skilled approach. Many clients feel confident and relaxed during treatments, often choosing facials with Tory, including Neve Skin treatments, hydration facials, and guasha. One client mentioned feeling glowing, lifted, tightened, and toned after a Neve Skin facial, boosting their confidence significantly.
The spa welcomes walk-ins and appointments, making it convenient for clients to schedule their preferred treatments. Gift cards are available for sharing the spa experience with loved ones. The staff is generally professional and helpful, although there was an occasional experience with a new male staff member who made a client uncomfortable. Overall, most experiences at this location have been positive, with clients enjoying services that promote relaxation and rejuvenation.
