About Carytown Nails and Spa
Carytown Nails and Spa is a popular nail salon in Richmond, known for its high-quality nail designs and exceptional customer service. The salon offers a relaxing atmosphere, with calming music and a giant TV screen playing soothing shows like GBBO. The technicians use high-quality products and are skilled in their craft, with many clients reporting that their gel nails last for at least a month. The staff is friendly, and customers appreciate how easy it is to get an appointment once they find a technician they like. The salon is busy, but the team does their best to fit everyone in quickly and provide good service. Clients often ask for help choosing colors and designs based on pictures, and prices are generally reasonable. However, some customers have experienced issues with inconsistent pricing. For example, the cost of a gel pedicure varies from $50 to $65, which can be confusing since the services requested are similar. There are also occasional upselling attempts during services, which some clients find a little frustrating, especially when they know exactly what they want. Despite these small issues, many customers say they keep returning because of the convenience, friendly staff, and the quality of the nails. Overall, Carytown Nails and Spa remains a favorite spot for those seeking a top-notch nail experience in a relaxing environment.
Greedy price gouging! I’ve been coming here on and off for years for good reason too. It’s time I let the people know don’t get fooled by the location hype. First the price is always fluctuating $5 more here $15 more for that. They will upsell you out of the spa quality experience, it gives coin hungry. They making it up as they go. Can’t front my nails used to always look good and the Pedicures are bout the only thing left worth every penny. My toes and nails used to always clean and crispy but they fell way off.
One of my many growing Cons to this salon is ,At times my acrylic so thin or uneven on a New full set my nails break or chip less...read full review
Wonderful job! Penny did a great job on my pedicure, ask for her!! She pampered me and took her time. Kathy did an excellent job on my wax, ask for her also! Customer service was 10/10. Will be back soon! ❤
Kathy did amazing with my manicure and pedicure. She paid attention to detail while painting my nails. Her customer service was caring, she took her time, and I didn’t feel rushed. She confirmed the temporary of the water for my pedicure and showed me my color selection on my toes before starting to ensure I was okay with the color. I will definitely come back here for her experience.