The old blonde lady at the front desk was extremely rude and disrespectful. She was explaining the rules in a very aggressive and even was mentioning how she had to be able to sue us to let a guest in. I understand she was trying to follow the rules but the way she was delivering the message was unacceptable.
August 2025
Been a member here for the past 2.5 years and have noticed a steady decline. The facilities and well built and they are generally trying to update things. However the constant dual music and loud instructors in the open area of the GTX classes overwhelms the cardio and lifting areas.
This is especially true given the fact that there are other closed room offerings that are available. It could be used for this purpose. The fact that they run two different music and a personal class instructor over the loud speakers all at once causes an overwhelming environment for anyone other than those 15 people or so in the class.
July 2025
We have had a generally great experience here with the classes, kids academy, camp and the facility, however the food is SO bad and continues to get worse.
Every time I order something, there is an ingredient missing. Today cheese from my breakfast burrito... when I asked for sauce, I am told it's an extra charge. Not too long ago it was hummus and tahiti from an extremly dry wrap. The offerings in general have been dwindled down so that it's just frozen food that is easy to make... The offerings at the pool cafe are even worse ... burnt nachos.. floppy pizzas... frozen chicken.. and they don't allow outside food. Please please put... read full review
The old blonde lady at the front desk was extremely rude and disrespectful. She was explaining the rules in a very aggressive and even was mentioning how she had to be able to sue us to let a guest in. I understand she was trying to follow the rules but the way she was delivering the message was unacceptable.
Been a member here for the past 2.5 years and have noticed a steady decline. The facilities and well built and they are generally trying to update things. However the constant dual music and loud instructors in the open area of the GTX classes overwhelms the cardio and lifting areas.
This is especially true given the fact that there are other closed room offerings that are available. It could be used for this purpose. The fact that they run two different music and a personal class instructor over the loud speakers all at once causes an overwhelming environment for anyone other than those 15 people or so in the class.
We have had a generally great experience here with the classes, kids academy, camp and the facility, however the food is SO bad and continues to get worse.
Every time I order something, there is an ingredient missing. Today cheese from my breakfast burrito... when I asked for sauce, I am told it's an extra charge. Not too long ago it was hummus and tahiti from an extremly dry wrap. The offerings in general have been dwindled down so that it's just frozen food that is easy to make... The offerings at the pool cafe are even worse ... burnt nachos.. floppy pizzas... frozen chicken.. and they don't allow outside food. Please please put... read full review