About New River Heating & Air
New River Heating & Air has served the New River Valley since 1986, earning a strong reputation for quality, service, and value. Their technicians are certified in HVAC services, sheet metal fabrication, and air-quality systems by leading manufacturers and North American Technician Excellence (NATE). Customers often praise the company's professionalism and expertise, highlighting how efficiently the technicians diagnose and fix issues, whether it's AC repair, heating repair, or installation. The company is especially recommended for heat pump work and other HVAC services in the Wytheville area. Customers appreciate the detailed work and friendly service provided by the technicians. They mention the company's honesty and ability to fix problems without needing a new system. The technicians, like Caleb, are thorough, polite, and keep customers well-informed during the process. New River Heating & Air is known for their quick emergency response and ability to resolve issues promptly, helping customers maintain a comfortable home. The office staff also receives praise for their friendly and consistent service, making the entire experience smooth and efficient.
All of my experiences with New River Heating and Air have been exceptionally good. They service my generator in addition to my AC and gas boiler every year. Whenever Caleb comes I feel confident that the work is done correctly and my units are in good condition. I always I recommend them to everyone and everyone I know who does business with them is very happy with the service they provide.
The hardest working, most professional crew ever! During a heat wave when temperatures were well over 100 degrees in our attic, the team worked hard to install a new AC unit. We are so grateful for having worked with New River Heating and Air for all our HVAC needs for more than 20 years now. Always dependable and professional.
Caleb Simpkins is a real asset to your company. He's always friendly, cheerful and knows his stuff. He was here on time this morning, got the work done, very professional, no problems. 5+ stars.