LewisGale Physicians Women's Health Specialists - Radford

Feb 2025

I scheduled an annual/pap with Sherrie as a new patient based off of some really great reviews I’d read. The practitioners I interacted with were nice enough, but there were two big things that really disappointed me about my experience:
1. An NP in training handled most of my appointment, with Sherrie only shadowing the exam itself. I would’ve appreciated a heads up ahead of time if the person I scheduled the appointment with was only going to be minimally involved with the appointment. While talking with the NP in training before the exam, there were points where she was more arguing with me about my experience than trying to listen to what I was saying. Once...read full review

Jun 2024

While I've had positive visits in the past, my last visit was disappointing. The reason for requested diagnostics were not fully explained and there was no mention of billing so that I could make an informed decision. I should have read the forms more carefully, but it would be helpful for the physician and technicians to go over them verbally. I was told later that there was no way to no what the cost would be. However, I was given a bill promptly after the diagnostics with an amount. In other practices, such as optometrists, a full rundown of costs are given before you purchase an item. It isn't difficult. So, I find it unconvincing that a routine test and standard insurance deductibles could not be estimated beforehand. Another issue I encountered at this office during several visits was the display of a bible -- once in an exam room and later in the waiting room. I was told that patients sometimes leave items. But there was no indication that they intended to do anything about it. I find it hard to believe people randomly leave items in exam rooms without them being noticed and removed. I think it's important to create a neutral and welcoming environment for all patients, not just a select group. So, Lewis Gale Physicians apparently are either proselytizing or pandering. Neither is useful in a medical practice. I will likely be looking for an alternative that treats all patients respectfully, discloses costs, and communicates more effectively.

Mar 2023

Staff was friendly but the doctors bedside manor bordered on rude. I'm sure she's a great doctor but I left feeling extremely discouraged. I was told there was just nothing she could do for me. Mostly I believe I was written off because she seen me as a liability. She explained 2 options one none surgical the other major surgery which she wouldn't do for me. After she explained she never went back to option one to help me. She did however say she wanted to see me again in 3 or 4 months to see if things have gotten worse. Why if she's planning to do nothing for me. My appointment was supposed to be with Dr Howard but I seen Dr Howell instead. I understand I'm high risk...read full review