Had my dry cleaners in and came back a few days later in perfectly fine condition... No complaints no nothing everything was good. Patches for the Navy were sewn on correctly and everything so definitely no complaints.
March 2022
I want to give 5 stars but I just can’t customer service was great price was great pick up was great UNTIL I got home and realized my $200+ blanket is probably ruined. It’s a fur blanket and it matted in some areas but also in its proper state in other areas. I tried I slicker brush but it just isn’t working and upon reading the back of my slip based on the wording I’m pretty sure I won’t be helped I don’t even think washing again would fix the matting smh. I really would have just kept my blanket if I knew I would get it back like this.
July 2021
I recently wrote a review detailing a couple of trends downward in customer service and professionalism. Mr Holland got involved and responded with a phone call, written apology, and compensation that resolved the issue. That’s how you do business. Well done Bobby.
Had my dry cleaners in and came back a few days later in perfectly fine condition... No complaints no nothing everything was good. Patches for the Navy were sewn on correctly and everything so definitely no complaints.
I want to give 5 stars but I just can’t customer service was great price was great pick up was great UNTIL I got home and realized my $200+ blanket is probably ruined. It’s a fur blanket and it matted in some areas but also in its proper state in other areas. I tried I slicker brush but it just isn’t working and upon reading the back of my slip based on the wording I’m pretty sure I won’t be helped I don’t even think washing again would fix the matting smh. I really would have just kept my blanket if I knew I would get it back like this.
I recently wrote a review detailing a couple of trends downward in customer service and professionalism. Mr Holland got involved and responded with a phone call, written apology, and compensation that resolved the issue. That’s how you do business. Well done Bobby.