PR at Partners Salon, Oakton

Oct 2023

Hairstylist Lucky gets five stars; he is great and he is the reason I'm not giving PR a one-star review. I went to my haircut appt last Saturday, and they advised that Lucky was not there and my appt was cancelled. I said no one called to cancel and the hairdresser at the cash register said they tried to reach me several times to tell me. I advised her this was not true. I showed her the appt reminder texts and emails and my recent calls and voicemails - no calls from PR at Partners - and she insisted they had called repeatedly. Then she made up a story about them not being able to cancel because they couldn't reach me. I stated that made no sense, as you cancel because...read full review

Aug 2023

Do not come to this place. The haircuts are fine but they have no regard for their customers time....have waited on each cut for over 30 minutes. They have also cancelled on me at the last minute. Once we showed up to learn the hair person went home and rescheduled us for no apparent reason. And they never say sorry or seem concerned with the amount of your time they waste. Beware.

May 2023

I decided to have all of the pandemic hair growth cut off and everything re-layered. Unfortunately, when I got home and really got a good look in the mirror, the layers were completely uneven all over. The unevenness was especially noticeable in the front, where one side was about an inch shorter than the other. I’m giving the salon two stars because they were able to get me in the next day for a different stylist to fix it for free, but no refund was offered and I had to confirm that I wasn’t going to get charged for the fix-it appointment as the receptionist wasn’t sure if I was going to be charged or not.Service: Haircut