About ThermaCool LLC
ThermaCool is a heating and cooling company serving the Richmond area for over 20 years. They are dedicated to providing the best products, technology, and service at affordable and flexible rates. Whether you need a new AC unit installed or an existing heating and cooling unit serviced, ThermaCool has the expertise to handle any residential or commercial job, no matter the size. Customers have praised ThermaCool's exceptional service and professionalism. One customer had a quick response from the owner, Eric, who came out in his personal vehicle to diagnose and fix the issue with their AC unit. Another customer received several competitive bids and was impressed with Eric's responsiveness, professionalism, and efficient installation. First-time users of ThermaCool have also been highly satisfied, commending the company's knowledgeable and kind staff, as well as the easy payment process. Overall, ThermaCool is a trusted HVAC provider that goes above and beyond to ensure customer satisfaction. With their extensive experience, affordable rates, and commitment to excellence, they are a top choice for heating and cooling needs in the Richmond area.
Professional and on time, and most importantly within my budget, Luis didn't make me feel I was asking to may questions and answered any questions I had. The Tech explained everything he was there to do, The team went over all the options to fit within my budget and timeline. They took the time to explain the process after we agreed on the system we wanted for our home. Most importantly they left my home clean and did everything to make the change out of our old system effortless on us. Highly Recommend!!!!!!!
Luis and his team were responsive, professional, and very easy to work with. Their communication was excellent, and they took the time to answer my questions. I highly recommend them for HVAC service and maintenance.
Amazing service, On-time with both visits, quick and knowledgeable diagnosis, three custom options when a replacement to our 26 year-old HVAC was recommended. Very reasonable rates and all of the estimates were well within the average cost range. Sending a photo of the person making the service call and wearing protective shoe covers in the house were great for safety and respect of the house.