EDIT: Nakya called me to follow up regarding my review and offered solutions to ameliorate the situation and we reached an agreement on a partial refund. It was very professional of her and I appreciated her customer service.
The hairstyle itself is nice, except I had too much hair left out which is the opposite of what I asked for, but my issue is the hidden fees which left me feeling taken advantage of.
My hairstylist didn’t realize I’d booked an appointment because the system didn’t update her or something, but asked if I could come back the next day for the appointment. When I explained I couldn’t she said I could... read full review
February 2026
Wanted to take a moment to leave a positive review for this salon and the stylist who did my hair, Kiah. The salon itself is modern and beautifully decorated. It felt like I was getting my hair done in one of those salons featured in Essence Magazine that I admired as a kid. The staff was friendly and greeted each guest. No eye rolling or silent stares, everyone was kind and attentive. As for the stylist, I appreciate a full service experience! I came fresh out of braids. I got a detangle, wash, protein treatment, trim and style (weave pony). I’m a new mom so this moment of self care felt special and worthy of the price. I’ll be back!
August 2024
The ambiance was very nice, and I was greeted warmly upon arrival. I had called ahead for a $55 pixie cut as I was told, but my hairdresser seemed reluctant when I got there, perhaps because I was a walk-in. Despite showing her a specific style that included clippers, she didn't line me up as shown in the picture. I opted not to have it styled, thinking I'd just get the cut and handle the rest (finger waves) elsewhere. However, she charged me $65 maybe bc she thought I wouldn’t tip but there was no explaining why the total changed , totaling over $75 with tip without the proper line-up. Better communication and making clients feel comfortable to explain their... read full review
EDIT:
Nakya called me to follow up regarding my review and offered solutions to ameliorate the situation and we reached an agreement on a partial refund. It was very professional of her and I appreciated her customer service.
The hairstyle itself is nice, except I had too much hair left out which is the opposite of what I asked for, but my issue is the hidden fees which left me feeling taken advantage of.
My hairstylist didn’t realize I’d booked an appointment because the system didn’t update her or something, but asked if I could come back the next day for the appointment. When I explained I couldn’t she said I could... read full review
Wanted to take a moment to leave a positive review for this salon and the stylist who did my hair, Kiah. The salon itself is modern and beautifully decorated. It felt like I was getting my hair done in one of those salons featured in Essence Magazine that I admired as a kid. The staff was friendly and greeted each guest. No eye rolling or silent stares, everyone was kind and attentive. As for the stylist, I appreciate a full service experience! I came fresh out of braids. I got a detangle, wash, protein treatment, trim and style (weave pony). I’m a new mom so this moment of self care felt special and worthy of the price. I’ll be back!
The ambiance was very nice, and I was greeted warmly upon arrival. I had called ahead for a $55 pixie cut as I was told, but my hairdresser seemed reluctant when I got there, perhaps because I was a walk-in. Despite showing her a specific style that included clippers, she didn't line me up as shown in the picture. I opted not to have it styled, thinking I'd just get the cut and handle the rest (finger waves) elsewhere. However, she charged me $65 maybe bc she thought I wouldn’t tip but there was no explaining why the total changed , totaling over $75 with tip without the proper line-up. Better communication and making clients feel comfortable to explain their... read full review