Peerless Carpet Care and Restoration Service

Oct 2023

Brought a dehumidifer CAKED in dust and gunk, no one had changed the filter in what appeared to be a century and reeked of cigarette smoke. The machine was so dilapidated, we couldn't even read the name of the company or phone number and had to do detective work just to reach them. They said they would bring a new machine the next day but that never happened. They didnt even provide a courtesy call to inform us; we found out after we called them because the sun was setting. When they finally brought one the day after, it only blew out cold air, with the hose bone dry after several hours. We were told it took a while for the compressor to heat to remove the water, yet...read full review

Jul 2023

Peerless was recommended highly by several people and companies in Norfolk. I recently booked them to clean the apt of a family member. When the gentleman arrived he was extremely courteous and professional. On reviewing the job he said "I don't want to waste your money by cleaning this because I am sure this building will require the carpet to be replaced." He didn't even charge me anything for the visit! How is that for honesty and professionalism?!! I'd give over five starts if I could.

Feb 2021

Great company with friendly, competent technicians. As a Service Manager in the property management business, I greatly depend on my contractors as if they were part of my team. Peerless Carpet cleaning Service consistently responds, even if it's 12:00 at night for a water extraction or just a carpet cleaning for one of my vacant units. They understand the needs of the folks that live and work in high rise buildings like the one I manage. For example, the job may require a portable machine or a truck depending on the location and they understand those challenges. More importantly, if at times I feel that the job could have been more thorough I reach out to them and they...read full review