About Peerless Carpet Care and Restoration Service
Reviews for Peerless Carpet Care and Restoration Service
Write a reviewHours
Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: ClosedSunday: Closed
Tips
on-site services no online estimates accepts credit cards
Location
3450 E Virginia Beach Blvd, Norfolk
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Tried to have our carpets cleaned at an apartment complex using a voucher the rep told me I can't schedule an appointment time because I was using a voucher and that they would call me when they were on their way. so I stayed home all day waiting around and around 330pm I called asking for an ETA and they told me that they will call me back after calling the tech... rep called me back saying that she couldn't get a hold of the tech but believe they are on their way to me.. called back around 4pm and they put me on hold and they told me that the tech tried calling me twice saying they won't be able to get out to me today....(never received any phone calls from the tech)....read full review
I had a flood in my apartment due to a burst washer hose. Tavis from Peerless showed up Saturday evening and removed the damaged padding, sucked up all the water from the carpet and carefully installed blowers under the carpet to dry the area, half of my living room. He also set up a dehumidifier to extract water from the air.
The equipment was left until everything was thoroughly dry and then he returned, replaced the damaged underpadding with new, re-tacked the carpet, and cleaned up. It looks as good as new.
I would recommend Peerless for anybody with this kind of problem!
So impressed with this company. I am on the third floor in an apartment building with only steps. I could not find anyone to help me clean my carpets. Not only did Peerless schedule me same week ( my request) but their customers service and professionalism was amazing. From placing my call and speaking with a lovely representative to welcoming Calvin to my home, on time. Services were performed and I am beyond satisfied and appreciative. Don’t hesitate to book with Peerless, and ask for Calvin.