About Peerless Carpet Care and Restoration Service

Peerless Carpet Care and Restoration Service is a business that offers various services, including dehumidification. While some customers have reported positive experiences, others have had issues with the company's equipment and professionalism. Some customers have received poor service, including being left with malfunctioning dehumidifiers that do not work efficiently. However, some employees have been praised for their professionalism and courtesy. The company's honesty and willingness to admit when a job cannot be done to the customer's satisfaction have also been commended. Overall, the quality of the company's services and equipment varies, and customers have reported mixed experiences.

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Reviews for Peerless Carpet Care and Restoration Service

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Jun 2025
I had a flood in my apartment due to a burst washer hose. Tavis from Peerless showed up Saturday evening and removed the damaged padding, sucked up all the water from the carpet and carefully installed blowers under the carpet to dry the area, half of my living room. He also set up a dehumidifier to extract water from the air.

The equipment was left until everything was thoroughly dry and then he returned, replaced the damaged underpadding with new, re-tacked the carpet, and cleaned up. It looks as good as new.

I would recommend Peerless for anybody with this kind of problem!
Jun 2024
So impressed with this company. I am on the third floor in an apartment building with only steps. I could not find anyone to help me clean my carpets. Not only did Peerless schedule me same week ( my request) but their customers service and professionalism was amazing. From placing my call and speaking with a lovely representative to welcoming Calvin to my home, on time. Services were performed and I am beyond satisfied and appreciative. Don’t hesitate to book with Peerless, and ask for Calvin.
Oct 2023
Brought a dehumidifer CAKED in dust and gunk, no one had changed the filter in what appeared to be a century and reeked of cigarette smoke. The machine was so dilapidated, we couldn't even read the name of the company or phone number and had to do detective work just to reach them. They said they would bring a new machine the next day but that never happened. They didnt even provide a courtesy call to inform us; we found out after we called them because the sun was setting. When they finally brought one the day after, it only blew out cold air, with the hose bone dry after several hours. We were told it took a while for the compressor to heat to remove the water, yet...read full review