About VRA FT. Liberty: Norfolk Veterinary Branch
Norfolk Naval Station Veterinary Activity is a knowledgeable, kind, and caring veterinary clinic. The staff is helpful, efficient, and gentle, providing a positive experience. The facility is spacious and clean, with fair pricing. Although phone answering can be slow, the clinic is known for its quick lab results, sometimes returning results within two hours. The clinic is easily accessible with good parking and handles appointments promptly, making it convenient for busy pet owners. The staff are very nice, kind, and helpful, and they are willing to work with clients if they cannot meet exact appointment times. The clinic is available to military personnel and accepts USAA pet insurance, which lowers costs compared to other vets in town. The team takes great care of pets, including tricks to distract animals during shots, ensuring a less stressful experience for the animals. Overall, Norfolk Naval Station Veterinary Activity provides quality care with a supportive team in a clean, spacious environment.
We have been talking our digs here since day one after researching local vets. Available to milliary, this vet is great to deal with. The cost is lower than vets in town, and they take our USAA pet insurance. The staff are easy to deal with and are willing to work with you if you can't exactly meet the appointment time. Lab results that weren't required to be sent to another facility came back 2 hours after they were collected, which was amazing.
I absolutely LOVE Dr. Edson!!! She is wonderful, caring and you can tell she ABSOLUTELY LOVES her job. She even called me after hours to check on one of my babies. The vet techs there are very caring and sweet! You can also tell they love what they do.
In saying all that... it is IMPOSSIBLE to get through to the vet when you call. You are AUTOMATICLY sent to voice mail no matter the time you call. Rarely get return phone calls unless it's urgent etc. I have gotten to the point where I have given up in calling and leaving messages, but rather just email the clinic directly and put attn to the vet I need to speak to. The front desk had decided to screen what was...read full review
This was my first visit to the Norfolk Naval Vet since leaving Hawaii. The vet was easy to find with good parking. YaYa and JuJu were checked in immediately, and our wait for our appointment was very quick. The staff took great care of my little ones. I was happy they had a little trick to get JuJu's attention off his shots. Thanks for the great service!