About Jackson Imports Collision, Paint And Auto Repair
Jackson Imports Collision, Paint And Auto Repair is known for its great service and professional approach. Customers appreciate the owner's involvement, as he personally inspects damages and provides on-the-spot quotes. Many have noted that he keeps them informed throughout the repair process and offers flexible payment options. The shop has received praise for excellent work on various vehicles, including a 2016 Chevy Malibu and a 2016 Nissan Maxima Platinum. While the quality of repairs is highly regarded, some customers feel that communication could improve, especially for first-time customers. Overall, Jackson Imports is recommended for its polite service and commitment to customer satisfaction.
Had my 2016 Chevy Malibu repaired for front end damage. Mr. Jackson came out himself to inspect damages and gave and on the spot quote. (which I may say wasn't bad at all) Told me how long and how much parts would be. And keep me informed a long the way. I was even able to make payments until vehicle was done. Mr. Jackson was very polite and a people's person. Even though he has his personal situation he still takes time for customers. I will definitely use his services in the future.
I'm giving this business 4 stars because of the EXECLLENT WORK that was done to my 2016 Nissan Maxima Platinum. However, I'll give him a thumbs ?? down for lack of communication ESP as a FIRST-TIME CUSTOMER and that needs MAJOR IMPROVEMENT. Mr. Jackson was very respectful to me and I'd recommend him.
Outstanding service as it relates to time feedback to fix issue. Great customer service i plan to use for future maintenance on my other cars will be recommended to friends and family.