Reviews for Changes City Spa
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Hours
Monday: ClosedTuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 6PM
Saturday: 9AM - 5PM
Sunday: Closed
Tips
on-site services walk-ins welcome wheelchair accessible accessible parking near entrance ada-compliant main entrance ada-compliant restroom tipping optional accepts android pay accepts apple pay accepts cash accepts credit cards street parking, private lot parking free wi-fi african-american hair, asian hair, curly hair, perms, straight perms, coloring, kids' hair lgbtq-owned women-owned gender-neutral restrooms open to all bike parking massage melissa color and style nail polish roses wine pedicures waxing services manicures alcohol facials hair color stylists brandy colorist haircuts
Ratings
Google: 4.7/5
Facebook: 3.8/5
Foursquare: 8.5/10Map & Location
710 W 21st St, Norfolk
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Changes City Spa is a well-established beauty destination, offering a comprehensive range of services since 1983. From haircuts and styling to facials, massages, and waxing, their experienced staff utilizes high-quality products to provide a relaxing and rejuvenating experience. The spa's kind and understanding approach towards customers' needs is highly commendable, showcasing their empathy and willingness to provide needed support. Recent reviews praise the exceptional service of the staff, particularly hairstylist Dalila, who is described as a "gem" and praised for her thorough and attentive approach. Customers also mention feeling "pampered" and "taken care of" during their visits, with the head massage during the shampoo and the little treats received being highlighted as nice touches. The spa is also praised for the quality of its services, with one customer comparing it to the experience of visiting the Four Seasons. The providers are described as the "creme de la creme," and customers feel like they are treated like family from the moment they walk in until they leave feeling "like a million bucks."