The HII Family Health Center is a highly regarded healthcare provider that offers excellent service to its patients. The staff are attentive and caring, and the on-site lab is a convenient feature. The center's doctors are praised for their thorough care and willingness to listen to patient concerns. While the parking situation could be improved, the overall experience at the HII Family Health Center is positive.
Most of the doctors and nursing Staff seem pretty OK but there's one woman at the front desk who acts intolerable. She refuses to be kind or nice. Her personality is more suited to the job of a collection agent or corrections. She creates a hostile tone for phone calls or the start of a visit. Not a good welcome to a medical visit.
4500 Washington Avenue, Newport News, VA 23607
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