This company is honest and wonderful. Had a main sewer line clog so I called the on call person who asked questions over the phone to help diagnose the issue. After figuring out the problem, I was told that it wasn’t an emergency, persay, and if I waited until the morning it would cost less. They made me an appointment, called me first thing to confirm, came right over and fixed it. Kind, courteous, professional, knowledgeable, and didn’t knock me over the head on cost. 10 Stars, 3 thumbs up!
About Drain Wizard Plumbing and Drain Cleaning
Drain Wizard Plumbing and Drain Cleaning has been serving the Hampton Roads region for over 22 years, providing reliable plumbing services for both small and large jobs. Customers appreciate the prompt and professional service, with quick response times and clear communication from the office staff. The team is known for their respectful approach, ensuring that homes are treated with care and cleanliness throughout the job.
Clients have shared positive experiences, describing the plumbers as helpful, friendly, and diligent in diagnosing and fixing issues, from slow drains to leaks under concrete slabs. They also highlight the professionalism of the entire team, including carpenters who assist with related work, and commend their attention to detail. Many customers have found the pricing to be reasonable and often less than expected, making Drain Wizard a trusted choice for plumbing needs.
The company has earned high recommendations for their excellent customer service and quality workmanship. Customers have praised the integrity and expertise of the plumbers, including Chris, Matt, Mike, John, and Rob, who have resolved various drainage and pipe issues efficiently and professionally.
Reviews
I called to have a leak in my front yard fixed. The person answer the phone, was incredibly kind and helpful. She answered all of my questions in a satisfactory manner. The pricing is fair. The technicians came out, both men were very easy going and professional. They went out of their way to take care of us. It cost 350 for the repair in my yard. My husband had dug it up and found the leak before they got there, to minimize labor cost. Overalls a very pleasant experience, and for further plumbing repairs, we know who to call!
Matt took care of a clogged drain on a Saturday afternoon; it was challenging, but he was diligent and got it fixed..if he hadn’t gone the extra mile our 91 yr old mother wouldn’t have had water/toilets for another day. Will definitely recommend.
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Hours
Good to know
- accepts credit cards
Location
127 Production Drive, Yorktown, VA 23693
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