About Mechanicsville Medical Center
Mechanicsville Medical Center is a family practice dedicated to providing patient-centered care for over 70 years. They offer a wide range of services, including primary care and on-site laboratory testing, catering to patients of all ages from young children to seniors. The center emphasizes cost-efficient treatment and utilizes advanced comprehensive treatment options. Patients appreciate the doctors' willingness to listen and offer solutions, praising their attentiveness and helpfulness. The staff is also commended for their efficiency in scheduling appointments, including accommodating walk-ins and offering extended hours on weekdays and Saturdays.
It takes months to schedule an annual physical here. I have to plan ahead and take time off from work to go. I scheduled an appt over the phone, and I'm sure the person I spoke with said my appt was on June 9th at 9:30am, and that is what I wrote on my calendar. I'm a current patient, and she didn't give any instructions about arriving early. I got there at 9:20, but I was told my appt was at 9, and I would need to reschedule. I never got any kind of notifications either. I asked if there was any way they could fit me in today, because they had told me my appt was at 9:30. They said no; that they were all booked up today. The soonest I could get an appt with my doctor,...read full review
I'm a little disappointed in this office just now. I love my doctor, but sometimes the office staff makes me feel completely unimportant. Specifically the appointment desk. I know I'm way past due for my physical, but when I was told the next available appointment isn't until August 6, 2025, I said I'd skip it this year. (It's November 4, 2024 now) The woman actually laughed at me. I knew I'd have to wait, but almost a year is way too long to wait. Sadly, I have to now look for another doctor.
health care is no longer about care, just $. my mom has come to your facility for years so I feel like yall did her dirty canceling her appointment for tomorrow after she's waited months for it. because "we no longer accept Medicaid" your rep said that policy went into effect in 2015, she's been a patient well before that. she is 87 with multiple health issues but I guess that means nothing in the billing dept huh? you suck!