Palace Spa is a highly recommended establishment known for its professionalism and friendly staff. Visitors appreciate the clean environment and skilled therapists who focus on individual needs, particularly for muscle pain and relaxation. Many reviews highlight the effectiveness of treatments, including massages and hot stone therapy, with particular praise for the work on shoulders and feet. Celine, a standout therapist, consistently delivers excellent service, making the spa a favorite among returning clients. Overall, Palace Spa is celebrated as a top choice for those seeking relief from pain and a tranquil experience.
I initially left a review because my massage experience did not meet my expectations. However, I appreciate that the spa acknowledged my concerns and took steps to correct the issue. I believe being willing to listen to customers, acknowledge feedback, and make improvements is a very good quality in customer service. It shows that they genuinely care about their clients and are committed to improving their services.
I appreciate their professionalism in addressing my concerns and giving me confidence that they are taking the feedback seriously. That kind of customer service deserves recognition.
May 2026
5.0★★★★★
I first heard about palace spa from my friends and from online searches. Some customers prefer to schedule an appointment by text message. Others prefer calling palace spa. I scheduled an appointment and went in for a 60-minute massage. The massage therapist I had was very helpful. It felt relaxing. If you need to request anything else to go with a massage, it may be best to mention any such requests by phone call, text message, or during your appointment. I'd still recommend palace spa to anyone. To improve, I wish that palace spa could offer a 90-minute session. Overall, the staff do their jobs right.
Dec 2024
5.0★★★★★
Palace Spa is a great place to reduce pain and feel relaxed at the end. Been going to this Spa for over two years and have enjoyed the professionalism, skills and friendliness of the staff. Very friendly and attentive!! Highly recommended!
