My 220-year-old house only breaks a part on weekends or holidays. This time it was last Saturday. No heat as the temperature dropped. I knew the oil tank was full because Morgan Oil fills it like clockwork. So hoping against hope, I called Morgan Oil early Saturday. I got a friendly, intelligent customer service person who had someone out in an hour. He replaced the heater motor (unlike others in the area who would sell you a new heater). Actually, I wasn't surprised because I've had Morgan for 20 years and they always send capable people who fix things rather than replacing. and they come right away.
My 220-year-old house only breaks a part on weekends or holidays. This time it was last Saturday. No heat as the temperature dropped. I knew the oil tank was full because Morgan Oil fills it like clockwork. So hoping against hope, I called Morgan Oil early Saturday. I got a friendly, intelligent customer service person who had someone out in an hour. He replaced the heater motor (unlike others in the area who would sell you a new heater). Actually, I wasn't surprised because I've had Morgan for 20 years and they always send capable people who fix things rather than replacing. and they come right away.