Mermaid Water Systems provides professional and reliable water treatment solutions to customers in the area. The company takes the time to understand each family's unique water treatment needs, recommending custom-fit solutions that are efficient, effective, and economical. With a team of knowledgeable and professional technicians, including Steve and Thomas, and a commitment to honoring warranties, Mermaid Water Systems ensures that customers receive the best water possible. Customers have praised the technicians for being friendly, professional, and respectful. The company also provides prompt and courteous service, with technicians like Steve and Jayro arriving on schedule, diagnosing systems accurately, and explaining the work done. Repairs are completed efficiently, often leaving the work area clean and maintaining original cost estimates. Mermaid Water Systems is easy to work with and offers ongoing maintenance for systems like water softeners and reverse osmosis drinking water systems. The installation process is smooth and well-organized, and customer service is noted as outstanding, with technicians like Patrick handling unforeseen issues professionally.
Very satisfied with the company and the service so far. Noticed an improvement right away in my water quality. Adam was knowledgeable about the steps he needed to take to get the job done and he was excellent, courteous and thoughtful. Highly recommend.
Mitch came out to service our water treatment system and was great to work with. During the visit, a part inside the tank became dislodged, which meant the tank had to be cleared and the media re-added. Mitch was completely upfront about what happened, kept us informed the entire time, and made sure it was handled the right way.
Any complications with the fix were clearly explained, and he made sure the company covered everything related to it. He was professional, knowledgeable, and easy to talk to throughout the process. He also took the time to explain what we can expect from our system over the next several years and reassured us that we’re in a very good place… read full review
Mr Bonilla was extremely courteous during the entirety of his work. He helped us understand the problems and what he was doing to resolve them. At the end, he explained our bill and helped us identify and resolve an overcharge. Mr Bonilla is a gentleman and asset to you company
8846 Rixlew Lane, Manassas, VA 20109
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