I wish I had read reviews before hiring them. We had the service done last Tuesday, and I honestly can’t tell a difference. He had to be reminded to go over certain areas. Thankfully, we moved things out of the way, because he basically just shampooed around the furniture. We also had to ask him to clean both sides of the couch cushions—otherwise, he was only going to do one side. The truck and equipment looked old and run down, and he didn’t bring any fans or anything to help dry the carpet. I don’t recommend. He was a nice guy, but the quality of work was not good.
July 2022
We had a very frustrating experience with this company. We had set aside our morning after being told that their technician would arrive between 9:00 and 9:30. After not hearing from them by 9:45, we called and then were told that they were delayed and their technician would arrive in approximately an hour. Didn't happen. Then the technician called about an hour an a half later and said he still was at least an hour away. When he arrived, he was the opposite of apologetic; and told us we had to understand why our expectations weren't valid. It's not pleasant dealing with someone who is so customer un-responsive. In the end, the work was good. But we're... read full review
December 2020
We highly recommend using this service. Spoke with Tony, he gave us a quote, and scheduled him to come out to do our carpets. He called us when he was headed our way and when he got here, set up his equipment and went to work on the carpets. Tony was very pleasant, answered my husbands questions and used his time efficiently. The carpets look great! It's nice to know that during the Covid Pandemic there are folks like Tony who are willing to do a great job despite having to be safe and wear a mask!
I wish I had read reviews before hiring them. We had the service done last Tuesday, and I honestly can’t tell a difference. He had to be reminded to go over certain areas. Thankfully, we moved things out of the way, because he basically just shampooed around the furniture. We also had to ask him to clean both sides of the couch cushions—otherwise, he was only going to do one side.
The truck and equipment looked old and run down, and he didn’t bring any fans or anything to help dry the carpet. I don’t recommend. He was a nice guy, but the quality of work was not good.
We had a very frustrating experience with this company. We had set aside our morning after being told that their technician would arrive between 9:00 and 9:30. After not hearing from them by 9:45, we called and then were told that they were delayed and their technician would arrive in approximately an hour. Didn't happen. Then the technician called about an hour an a half later and said he still was at least an hour away. When he arrived, he was the opposite of apologetic; and told us we had to understand why our expectations weren't valid. It's not pleasant dealing with someone who is so customer un-responsive. In the end, the work was good. But we're... read full review
We highly recommend using this service. Spoke with Tony, he gave us a quote, and scheduled him to come out to do our carpets. He called us when he was headed our way and when he got here, set up his equipment and went to work on the carpets. Tony was very pleasant, answered my husbands questions and used his time efficiently. The carpets look great! It's nice to know that during the Covid Pandemic there are folks like Tony who are willing to do a great job despite having to be safe and wear a mask!