About Geek Squad
Reviews for Geek Squad
Write a reviewHours
Monday: 10AM - 9PM
Tuesday: 10AM - 9PM
Wednesday: 10AM - 9PM
Thursday: 10AM - 9PM
Friday: 10AM - 9PM
Saturday: 10AM - 9PM
Sunday: 11AM - 7PM
Geek Squad provides a variety of repair, installation, and setup services for all types of technology at over 1,100 Best Buy stores. Their services include computer and tablet repair, TV and home theater repair, cell phone repair, and more. While experiences can vary, many customers praise the knowledgeable staff for their helpfulness and excellent customer service. Some reviews mention frustrations with specific interactions, but overall, customers appreciate the support they receive. With a focus on fixing most makes and models, Geek Squad aims to help users get the most out of their technology.
I’ve been waiting for my pc for 5 days now when they told me 3 days and I don’t even know if its going to be fixed so here is the review i feel this service deserves, edit i got back and it was great so yea 4 star minus 1 for the time it took
Amber was extremely rude. I had to make 4 trips to the Geek Squad to get my information transferred to my new computer. I'm giving them 3 stars for Kenneth who initially helped me but is no longer working for Best Buy and the weekend crew who where able to help.
Geek Squad is the best. We’ve used them for a year and it’s easy to use. They are friendly and knowledgeable. They don’t make you feel stupid even if you’re just confused. I love the appointments.