Overall I give it 5 stars because my dog came back happy and seemed to be well taken care of, but the woman who checked us out could have been nicer. I wasn’t sure if we would make it in time to get my dog on Sunday since hours were shorter, so Shay (who was very nice) booked us an extra night just in case. Shay said it would be no problem if we picked him up Sunday vs Monday, but the woman at the front desk seemed very unhappy because she didn’t have his report card for us since we technically picked him up a day early.
May 2026
This was my first time using Old Mill for grooming. Kelli was great with my nervous cat. She did a great job and made us feel very comfortable. Old Mill has the best staff in both the kennel and hospital. Thank you for such great care.
November 2025
Fantastic experience! We boarded our husky for Thanksgiving weekend, and she was happy and well fed when we picked her up. The place is spotless, with lots of room for play, and the staff is kind, attentive, and helpful. We even got a report card at the end of our pup’s stay—she was proud to have received a solid B! We will definitely be back for our next visit to Lovettsville. Highly recommend.
Overall I give it 5 stars because my dog came back happy and seemed to be well taken care of, but the woman who checked us out could have been nicer. I wasn’t sure if we would make it in time to get my dog on Sunday since hours were shorter, so Shay (who was very nice) booked us an extra night just in case. Shay said it would be no problem if we picked him up Sunday vs Monday, but the woman at the front desk seemed very unhappy because she didn’t have his report card for us since we technically picked him up a day early.
This was my first time using Old Mill for grooming. Kelli was great with my nervous cat. She did a great job and made us feel very comfortable. Old Mill has the best staff in both the kennel and hospital. Thank you for such great care.
Fantastic experience! We boarded our husky for Thanksgiving weekend, and she was happy and well fed when we picked her up. The place is spotless, with lots of room for play, and the staff is kind, attentive, and helpful. We even got a report card at the end of our pup’s stay—she was proud to have received a solid B! We will definitely be back for our next visit to Lovettsville. Highly recommend.