About JK Carpets
JK Carpets is a family-owned flooring store serving multiple areas, offering a wide range of quality flooring options. Customers praise the company for its reasonable prices, great customer service, and timely completion of projects. The staff are friendly and helpful, going above and beyond to ensure customer satisfaction. From tile floors to coordinating backsplashes, JK Carpets has earned a reputation for delivering high-quality results, making it a trusted choice for flooring needs. Customers have worked with JK Carpets for multiple projects and have been completely satisfied with the results. They describe the company as a "class act" and a "breath of fresh air" in the contracting business, praising the owner, the staff, and the installers for their professionalism, flexibility, and quality of work. Customers are particularly impressed with the personalized service, from the owner's presence at Home Depot to the thank-you note from the staff after the job was completed.
We wanted to replace the builder grade carpets in our home. Jk Carpets made the process seamless! Kent listened to the two/three things we were undecided about and provided proposals for all options. Bethany is great at responding in a timely matter, as I know we are all busy. The installers showed up right one time, the carpet is beautiful and we cannot not be happier with the whole process and outcome. Coming from someone that doesn’t always see the best customer service, Jk Carpets not only met expectations but exceeded them!
Very very pleased with JK Carpets and products. I was having a hard time deciding which carpet and Kent was very patient and offered recommendations. It looks great in the basement. I hope to use them again to replace carpet upstairs.
Had a great experience working Kent and his installers. Very professional, great value, high quality product (LVP tile and carpet), and excellent customer service. I highly recommend!