About Custom Floor & Design
Reviews for Custom Floor & Design
Write a reviewHours
Monday: 10AM - 6:30PM
Tuesday: 10AM - 6:30PM
Wednesday: 10AM - 6:30PM
Thursday: 10AM - 6:30PM
Friday: 10AM - 6:30PM
Saturday: 10AM - 5PM
Sunday: Closed
Custom Floor & Design is a family-owned business established in 2005, known for providing affordable luxury flooring and expert installation. They offer a wide selection of hardwood, luxury vinyl plank, laminate, carpet, and area rugs, all at competitive prices. The business stands out for its personalized service, with experienced design consultants guiding customers through every step of the flooring selection and installation process. Customers consistently praise the communication and professionalism of the staff. Reviewers highlight their positive experiences with knowledgeable sales managers who take the time to understand individual needs and budgets without being pushy. The installation crews are noted for their punctuality, efficiency, and careful attention to detail, ensuring minimal mess and thorough clean-up after the job is done. Many customers express their satisfaction with the transformation of their spaces, noting that refinished hardwood floors and new carpets have exceeded their expectations. The quality of workmanship is frequently described as outstanding, with seamless transitions between different flooring types and a beautiful, modern finish. Overall, Custom Floor & Design receives high recommendations for its excellent customer service, quality products, and stress-free experience, making it a top choice for anyone considering new flooring or refinishing projects.
This company is top notch, responsive and does a phenomenal job.. I called to have our carpet re-stretched and they came the same day! Highly recommend to anyone who takes pride in quality workmanship. I’d give 10 stars if that was a choice.
We recently had new carpet installed and our hardwood floors refinished by Custom Floor & Design at Leesburg, and the transformation exceeded our expectations. The project included replacing all of the carpet and refinishing all of the wood floors in our 2,200-square-foot, three-level home.
The refinishing brought new life to hardwood floors that looked worn and dated. The hardwood floors now look new, modern, and beautiful, with a smooth, consistent matte finish and a rich Provincial color throughout.
The new Karastan carpet is beautiful. With the help of our sales manager, Chris, we chose Karastan's Magnetic Beauty in the Alpine color. The carpet is made from...read full review
We are in love with our new floors and bannisters! James, Edward and his team did a fantastic job. They were efficient, responsive and cleaned up after the job was done. Everything from the showroom experience to the post-job follow up were excellent. Highly recommend!