Reviews for The Rinse Retreat
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Hours
Monday: ClosedTuesday: ClosedWednesday: 8AM - 7PM
Thursday: 8AM - 7PM
Friday: 8AM - 7PM
Saturday: 8AM - 12PM
Sunday: Closed
Ratings
Google: 4.8/5
Facebook: 4/5Map & Location
8123 Staples Mill Rd, Henrico
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The Rinse Retreat offers a simple, convenient, and stress-free hair cleansing experience designed to save clients time and effort. The salon specializes in providing efficient wash day services with a focus on quality and care. Clients appreciate that their hair is thoroughly cleaned and conditioned, allowing them to wear their hair down instead of up, which has made a noticeable difference for many with scalp issues or textured hair. The staff at The Rinse Retreat is known for being kind, considerate, and attentive to each client's needs, creating a welcoming and cozy environment. Customers often describe their visits as a luxurious experience where they feel cared for and respected. Attention to detail is evident, with staff performing quality checks to ensure scalp health and cleanliness. They are willing to go back and repeat washes if necessary, especially for clients with specific concerns like seborrheic dermatitis. The staff's professionalism is complemented by excellent customer service from the moment clients check-in to checkout, which is smooth and includes easy payment options with no tipping required—everything is included in the service. Many clients become regulars because of the consistent quality, convenient scheduling, and the inviting atmosphere. Overall, The Rinse Retreat is praised for transforming wash day into a pleasurable, quick, and effective routine, making clients feel beautiful and cared for during every visit.