About Escape Nails & Day Spa
Escape Nails & Day Spa is a highly-rated salon in Richmond, known for its calming atmosphere and friendly, helpful staff. Customers praise the excellent service and wide selection of nail polish colors. The salon is especially appreciated for its accommodating staff, whether walk-ins or reservations, and its fantastic Hair Spa treatment that leaves hair feeling amazing and guests feeling relaxed. Many customers have had great experiences with talented nail technicians like Alejandra, who consistently executes even the craziest designs and receives many compliments on her work. Visitors have also appreciated how the front desk staff, possibly the owner, ensures they are matched with the right technician, making sure every customer leaves satisfied. The salon is recognized for its quality work and welcoming environment, making it a top choice for nail and spa services.
Staff were attentive, kind, and helpful. Pedicure was nice ! However it’s been one week and the gel polish has come off of 4 of my toes. It doesn’t chip it slides off in a whole piece, unsure how or why. For $90 I did expect more.
I am really surprised about the low reviews listed here. I was not offered any type of incentive for leaving this review. I walked in needing a gel manicure and regular pedicure and they saw me right away. This place is huge. I was offered a complimentary beverage. I declined the alcohol but got a fruit infused water. They also brought out a cup of fresh fruit. Dennis was my nail tech and he was amazing. He was very careful and did good quality work. Everyone here smiled. I got a shoulder massage as well and they incorporate hot towels. I paid $80 which is standard for this service, but this place is very top of the line. As I was walking out, a lady was raving about...read full review
I was here for a pedi and a refill. It cost 25 extra per service to get gel. My girl is nice, but doesn’t speak English and it is inconvenient to keep getting someone to interpret. She never cleaned out under the nails, so my real discolored nail is still there. It cost 145 and 25 tip on top. My fault for not complaining but that is just ridiculous for something that’s going to grow out in 3 weeks. Never again!