About SERVPRO of Rockingham and Augusta Counties
SERVPRO of Rockingham and Augusta Counties provides top-quality restoration services to local residents and businesses. The company's highly trained technicians specialize in water, fire, and storm damage restoration, mold remediation, and carpet cleaning. SERVPRO is dedicated to exceeding customer expectations and offering prompt response to emergencies. Reviews praise the company's quick and responsive service, with technicians described as knowledgeable, attentive, and professional. The crews are commended for their professionalism and courtesy, as well as their flexibility in completing tasks like flooring and baseboard replacement. Customers are particularly impressed with the technicians' compassionate approach during difficult situations, such as water damage and mold remediation. Overall, SERVPRO of Rockingham and Augusta Counties is highly recommended for its exceptional service and reliable restoration expertise.
Zenden is the star of this show. I would use this company again, if I needed to. Communication with the company was OK. They do answer questions promptly. Giving a schedule of work was hit and miss though. Helen was very responsive and Zenden went above and beyond for customer satisfaction, in my opinion.
When my basement flooded from an old water heater leaking, the guys at Servpro were out to my house the same day I called them. They had all the damaged materials out of there and equipment set up to dry everything out within a few hours. They saved me a lot of stress and headaches and couldn't have been nicer andore professional.
Over this cold winter my elderly parents had frozen pipes to burst and flooded their finished basement. Servpro came within an hour of my call. They came everyday for 2 weeks monitoring moisture and then removed all the wet carpets and 2 feet of damaged drywall. They worked tirelessly and were so professional and respectful of my parents. Everyone I have talked to, including office staff have been so kind and helpful. A huge thank you to this team of hardworking. My family and I highly recommend using this company!