Pembroke Animal Hospital Inc. is a full-service veterinary hospital that provides exceptional care to its patients and outstanding customer service to its clients. The hospital is praised for its affordable prices, with one client noting that the care received was half the price of other local veterinary hospitals. The staff is friendly and professional, with clients highlighting their helpfulness and patience. One client mentioned that they were able to get an appointment within a week, and everyone was very pleasant. The vets are described as knowledgeable and observant, creating a plan of care after examinations. Clients also appreciate the staff's ability to explain everything clearly and offer useful tips on pet care. The hospital is part of Petco's Vetco Hospital, and many visitors feel comfortable bringing their pets for exams, even with concerns like overheating or anxiety. Overall, the team strives to make every visit a positive experience and encourages repeat visits.
Dr. Struble is the most compassionate & professional vet that I have ever
encountered. I have transferred my dog to this practice because of her. The reception staff was welcoming & very kind. It was worth the 1/2 hour drive for my dog to get the best quality care.
Dr. Struble is the most kind & compassionate ver. She handled my dog with kid gloves as if she were her own. The reception staff was welcoming. Dr. Struble & Halley explained everything before, during & after my dog's visit. Ot was worth my 1/2 hour drive to transfer my dog to this vet practice from the last practice. My dog has been a patient of Dr. Struble for 6 years & this is why I have chose to continue letting Dr. Struble care for her wellness needs.
I was told pricing is set by corporate not the individual vet which probably explains pricing for animal care is higher than an individual vet practice. Also, was told corporate established double booking for appointments which probably explains the lengthy wait at the office to be seen. However; the vet, and staff are professional, caring, and understanding which is really what counts most of all.
26 Coliseum Xing, Hampton, VA 23666
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