Reviews for Patient Advocate Foundation
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Hours
Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 4PM
Saturday: ClosedSunday: Closed
Ratings
Google: 3.6/5Patient Advocate Foundation
421 Butler Farm Rd, Hampton
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Patient Advocate Foundation (PAF) is a national 501(c)3 non-profit organization that provides case management services and financial aid to Americans with chronic, life-threatening, and debilitating illnesses. Over the past 27 years, PAF has directly assisted more than 1.8 million patients. The reviews of PAF's services are mixed. Some patients have expressed frustration with denied claims, lack of coverage for certain medical expenses, and the slow or lack of response from healthcare providers. However, others have praised the exceptional work of their case managers, particularly Ms. Wendy, who has demonstrated remarkable dedication, professionalism, and compassion in handling complex and challenging cases. Patients have also appreciated the promptness of PAF's response, with one reviewer stating that they were assigned a case manager on the same day they started working with the organization. The staff is described as friendly and helpful in providing comprehensive information about the program and the assistance available. Overall, while PAF's services may not always meet the expectations of all patients, the organization is recognized for its efforts in supporting individuals with chronic, life-threatening, and debilitating illnesses through case management and financial aid.