About Eco Carpet Pro
Reviews for Eco Carpet Pro
Write a reviewHours
Monday: 8AM - 7PM
Tuesday: 8AM - 7PM
Wednesday: 8AM - 7PM
Thursday: 8AM - 7PM
Friday: 8AM - 7PM
Saturday: 10AM - 4PM
Sunday: 10AM - 4PM
Eco Carpet Pro, established in 2012, provides affordable, eco-friendly cleaning services for carpets, area rugs, upholstery, and tile and grout in Hampton Roads and Williamsburg. Customers praise the company for its transparent pricing and honest technicians who do not push unnecessary services. Reviewers highlight the expertise of technicians like Willie and Chris, who arrive promptly and thoroughly address cleaning needs. These technicians are described as professional, knowledgeable, and dedicated to achieving excellent results. Many clients have been impressed with their ability to remove tough stains that other companies could not handle. Eco Carpet Pro has successfully cleaned upholstery, including living room chairs and ottomans, leaving them looking brand new. Clients appreciate the company's commitment to customer satisfaction and the noticeable improvement in the appearance of their carpets and furniture. The staff explains the cleaning process clearly and listens carefully to customer concerns, ensuring a positive experience from start to finish.
My wife and I needed two upholstered living room chairs and an upholstered ottoman cleaned, and we were surprised at how difficult it was to find someone to do it. Eco Carpet Pro was the fourth company we contacted, and from that phone call through the cleaning process we were impressed with the company's service and professionalism. The representative who answered the phone thoroughly explained the technology the company uses and within half an hour emailed us a written estimate along with a description of what to expect and how to prepare for the cleaning. Will, the technician who came to our home, was friendly and polite. He listened to our concerns and carefully inspected the upholstery, pointing out stains and dirt marks that we had barely noticed. He fully explained the cleaning process before starting work. Within an hour, he was finished, and when the chairs and ottoman thoroughly dried, his workmanship was obvious. Aside from showing signs of normal wear, all three items looked brand new. We strongly recommend Eco Carpet Pro.
This is hands down the best carpet cleaning company I have found. Willie is the best! He is kind and hard working. He did an amazing job!
Willie cleaned our carpets today. Prompt, professional and thorough. Thank you, Willie!