About B & B Appliances
B & B Appliances is a business that specializes in selling and repairing used appliances. They refurbish the appliances and provide a warranty on them. The business offers in-store and at-home repair services, as well as the sale of parts for refrigerators and stoves. However, they do not sell or work on dishwashers, front-loader appliances, or certain brands such as Samsung and LG. Customers have expressed satisfaction with the business's services. One customer was impressed with the speed at which they repaired their Kenmore washing machine and even purchased a newer refrigerator from the store. Another customer had trouble with multiple stoves they had purchased, but the staff at B & B Appliances were patient and helpful in diagnosing and resolving the issue. While the business generally receives positive reviews, there have been some instances where customers have faced challenges. One customer who purchased a new General Electric refrigerator from B & B Appliances experienced issues with the appliance and was disappointed that the business did not provide a loaner or get more involved in resolving the warranty claim with the manufacturer. Overall, B & B Appliances appears to be a reliable source for used appliances and repair services, but customers may need to be proactive in addressing any issues that arise with new appliances purchased from the store.
Was very impressed on how fast they were able to repair my Kenmore washing machine. While there I saw a fridge that was newer than mine so I went ahead and got that the same time. Thanks
I purchased a new General Electric refrigerator from B&B appliances in Phoenix Arizona, October 9th and it was delivered October 10, 2023. The first part of December the refrigerator started failing. I called B&B and they informed me that it was a General Electric warranty and I would have to contact them. I asked B&B if they had a loaner refrigerator to use because GE wasn’t coming out to repair the refrigerator until December 27th (20 days later). Even though they have used refrigerators, they wouldn’t let me use one until General Electric got mine repaired. General Electric never showed up so I called General Electric again and found out that no parts had ever been ordered. I again called B&B to see if they could help. They declined to get involved with the issues I had with the refrigerator I purchased from them. It is now January 16 and still no working refrigerator. GE said they could replace mine sometime in June. Just know if you have an issue with a new appliance they sell you.. YOU’RE ON YOUR OWN.
We have used them for years and would not go anywhere else! You won't be disappointed.