About Home Instead
Home Instead is a senior home care service provider in Richmond, VA, known for their 24/7 phone availability and quick response in arranging care. They offer a variety of services such as respite care, Alzheimer's care, outpatient care, short term recovery, veteran care, elderly companionship, seniors transportation, medication reminders, and doctor appointments. Their caregivers receive extensive training and continued education. Reviews highlight Home Instead's quick and efficient service, with care arrangements often made in less than 24 hours. Their caregivers are described as amazing, joyful, and caring individuals who take a personal interest in their clients' needs. The support, companionship, and assistance with household tasks provided by caregivers have been commended. One reviewer mentioned the adaptability and dependability of the Home Instead team, noting their responsiveness even on short notice. They appreciated the meaningful connections their caregivers developed with their loved ones. Another reviewer expressed gratitude for the remarkable quality of care that provided dignity in their loved one's final days. The consistency of caregivers who have been with clients for multiple years has also been recognized as valuable. Home Instead's caregivers are praised for their willingness to go the extra mile, making clients comfortable and reducing stress for families in need of senior care services.
Home Instead works hard to please their clients. The care aide they assigned me, Charity, was the best fit I can imagine for me. She is easy to negotiate with and tried very hard to do what I asked and to make things easy for me.
Tracy has been amazing with helping my mom out during the day so I can continue to work. She has developed a great relationship with my mom and helping to ensure she stays physically active. She has been a great addition to my mom's recovery and I can rest comfortably knowing that while I work my mom is in wonderful hands.
We were caught by surprise when my husband had a seizure caused by a brain lesion. I have always been able to trust to leave my husband at home when I worked. This changed everything. I was told it would take maybe a month to find help and just as I was getting ready to call for help, we heard from Home Instead and they could begin right away. This was an answered prayer and a great relief. It took my husband some time to get used to having help, but he has been blessed by Mia, Michelle, Dee and Donald. I trust them and rely on them every day. As all caregivers know, there are many changes involved in constant care and I appreciate being able to continue to work...read full review