Reviews for Cox Family Dentistry & Orthodontics
Write a reviewFrom Cox Family Dentistry & Orthodontics
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 7AM - 3PM
Friday: 8AM - 1PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards accepts insurance open to all
Ratings
Google: 4.4/5 Facebook: 4/5Cox Family Dentistry & Orthodontics
410 Chatham Square Office Park, Fredericksburg
Directions Appointment Call Website Suggest an Edit
My family has been going to Cox Family Dentistry and Orthodontics for over 18 years and never received anything but great care. Three of our kids had braces from here and all turned out great. Unfortunately, on the last four visits,Mr. Cox was not even available to look at my teeth after they were cleaned, which was always routine. I’d bet my insurance was still charged the same amount though. I called to reschedule my next visit and was told, "Oh, by the way, we don’t accept your insurance anymore. As far as I can tell, if I hadn’t called, they weren’t planning to inform me before my next visit. After all these years of giving a five-star rating, it hasn’t...read full review
I absolutely would not recommend this practice based on our two year relationship. The communication is lacking and the services are sub par. Don’t waste your time, your insurance or your money.
I was a patient here for several years, but service has gotten worse (appointments not on time).Dr. Cox has done a filling and a filling repair for me. Both times, he failed to numb my mouth correctly and I could feel him drilling. His bedside manner is...not great.The hygienists were also extremely unprofessional; if you have an issue with each other, keep it in the back. Petty behavior and badmouthing your coworkers to customers is embarrassing. We all have days where we want to complain about coworkers, but the behavior here was just plain inappropriate.