CareNow Urgent Care is known for its friendly and helpful staff, who consistently provide efficient service. Patients frequently praise the doctors and nurses for their knowledge, politeness, and patience, as they go above and beyond to ensure a comfortable experience. The integrity and compassion of the staff have been highlighted as refreshing, making patients feel genuinely valued and respected.
Patients appreciate the timely service and being kept informed about their wait times, with many expressing gratitude for being treated as individuals. The staff takes time to listen, allowing patients to ask questions without feeling rushed. CareNow Urgent Care is recognized for its clean facility and efficient staff. The PA is noted for being professional yet friendly, explaining procedures and treatment plans clearly. Many patients recommend CareNow Urgent Care for the care they receive.
Back in June I went to CareNow with a wax in my ears issue. It may seem insignificant but the CareNow team were great. Robin at the front desk helped me immediately. Hannah did a great job of keeping me calm and the actual work of my ears. Rachel was great too. I can't say what a good job they all did, I'm sorry that CareNow is not closer to where I live.
Lauren is one of the best providers I have ever met. She is understanding and supportive even with the fact that the specialist are booked out for a few months. She is sweet and kind as well
Excellent experience, great staff! They were professional and the whole visit took less than 10 minutes. I highly recommend using DoorStep when your kids are sick. I will be using them in the future. Thank you!
4901 Plank Road, Fredericksburg, VA 22407
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