About Access Eye
Access Eye in Fredericksburg, VA is a well-regarded eye care provider, known for their personalized care and knowledgeable staff. The Plank Road office offers a variety of optometry and ophthalmology services, including refractive surgery. Patients have reported a mixed experience with wait times, but have consistently praised the friendly and helpful demeanor of the staff. One patient noted a longer wait time for a 3pm appointment, with the appointment starting closer to 4pm. This patient also observed that room usage for specific machines overlapped with other patients, creating a somewhat chaotic atmosphere. However, they had extensive tests done for glaucoma issues and did not express any major concerns. Patients have praised the flexibility of the staff, with one patient noting that the service was fast considering the amount of people, despite the crowded conditions and snow and ice in the parking lot. Another patient, who was used to seeing an ophthalmologist, was seen by an optometrist, which they found quite different, but the appointment was still good, though they would have appreciated being informed of the change ahead of time. Overall, Access Eye is highly regarded for its personalized care and knowledgeable staff, with patients feeling involved and well-informed throughout their treatment process. The team of professionals, including Dr. Rowe, Conner, Chris, Amanda, Jessica, and Ky, are praised for their expertise and dedication to ensuring patients' needs are met, even offering a wide variety of glasses across their multiple locations.
Access Eye staff is polite, confident, and thorough. My prescriptions from them have always brought about improvement in my eyesight. Their facilities are well appointed and easy to navigate.
“I had an excellent experience at this eye doctor clinic. The staff was welcoming, professional, and very organized. The doctor took the time to thoroughly explain everything and made me feel comfortable throughout the entire exam. The office was clean, efficient, and I never felt rushed. Highly recommend for anyone looking for quality eye care!”
Prompt efficient experience. Once again Dr Tran and his staff were thorough and explained the cause of my blurry vision in understandable detail, including images of my eyes. Anxious for my next appointment to begin clearing my issue.