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Eastern Towing & Recovery
17961 Dumfries Shopping Plaza, Dumfries
Directions Call Website Suggest an Edit
17961 Dumfries Shopping Plaza, Dumfries
Directions Call Website Suggest an Edit
Seeing someone else's horror story about a scammy tow company made me glad I picked this place when my starter went out. Even on a Sunday, I was answered by a professional sounding assistant who politely guided me through options and quotes. (Before this, I tried connecting with another company that seemed a bit scammy looking back and barely got back to me before saying their driver couldn't)
The driver was super kind as well! He tried to jump start my car, even getting in himself to try starting it, but before even doing that was informative enough to know it wasn't just a dead battery (as I'd tried jumping it with a neighbor earlier).
I... read full review
I cried on the phone with Walter and was in such a panic. He took it upon himself to get to me and help me out when I was completely hopeless and I have never expected some one with a towing company to be so personal, caring, professional, and efficient. Thank you, so so so very much. I wouldn’t hesitate to recommend Walter and Eastern Towing to ANYONE who needs a helping hand that can also be a friend. More companies like this and more service providers like Walter please.
Honest company with good service. Ended up accidentally paying twice (Zelle and credit card) and the company refunded one of the charges, which doesn’t happen often with towing companies. The manager was pretty hands on and easy to work with.