About SERVPRO of Montgomery & Pulaski Counties
SERVPRO of Montgomery and Pulaski Counties is a family-owned business established in 1999, offering emergency services for both commercial and residential needs in Southwest Virginia. The company specializes in water damage mitigation, storm and fire damage restoration, cleaning, trauma cleanup, and construction services. Customers have praised the professionalism and work ethic of the SERVPRO team. Reviews highlight the effectiveness of crews led by Cindy, Kari, Tyrone, and Justin, who have delivered exceptional cleaning and restoration services. Clients have expressed satisfaction with the thoroughness and efficiency of the work, noting that homes were left sparkling clean after deep cleaning and restoration efforts. The team is known for their quick response and dedication to quality service, making challenging situations more manageable for homeowners. For example, after a hot water heater flooded a basement, Curtis’ team responded promptly, working late into the night to clean and dry the space, with staff like Daniel R. and Dakota J. providing helpful follow-up and clear communication. Customers also appreciated the professionalism of Stephen Franklin and other crew members, describing their work as rapid, diligent, and careful. Overall, SERVPRO of Montgomery and Pulaski Counties is recognized for its commitment to high-quality service in times of crisis.
As the team lead of the cleaning crew, Shelby not only did excellent work but also displayed great leadership and organization. Chataun, Sophia, Andrew Thomas, Mike Hodges and Freddy were all excellent to work with. The house and contents are wonderfully clean.
Germain Resendiz, Dakota Kurtz, Andrew, Michael and Taun (the Duck Crew) got the ducts and chambers clean and the carpets as well.
Derek’s repair of the door was very well done.
The whole crew were wonderful and gave 100%.
All were professional, competent, friendly and compassionate.
Our family recently went through an incredibly difficult time, and ServPro was a true source of support when we needed it most. Every interaction was marked by compassion, patience, and genuine care. Kevin Lancaster was exceptionally knowledgeable and communicative, guiding us through each step with clarity and reassurance. He and his team combined professionalism with kindness, turning an overwhelming situation into something manageable. We are deeply grateful for their help and would recommend them without hesitation.
Emilio, Edisson, and the ServPro team did an excellent job!