Reviews for Q Cleaners
Write a reviewHours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 8AM - 4PM
Sunday: Closed
Ratings
Google: 3.3/5Map & Location
2617 Moses Grandy Trail, Chesapeake
Directions Call Suggest an Edit

Been using Q-Cleaners for many years. Never had a problem, the couple work hard and have always been pleasant with me. Not the most outgoing and English is not their first language so any work out of the ordinary it is on the customer to insure communication is understood. Just ask questions to clarify. I have had to do that. But everything is always well cleaned and pressed. My only compliant is their location now with all the traffic getting across the canal..... it is a nightmare for me to get there.
I brought my Army AGSU in to get my sleeves altered and items sewn on. I gave the tailor a pamphlet and circled everything she needed to sew with measurements. I came back and 2 out of 5 items were sewn correctly. The tailor lost the pamphlet I gave her so I gave her directions on what needed to be fixed. I came back and 2 items were still not correct. I am taking it to someone else to correct.I wouldn’t say the folks here are rude but they’re definitely not nice and the work just wasn’t correct, in this instance. Not gonna bring anything else back here, which is frustrating because they’re close to our house.
I DO NOT recommend that anyone who values being treated kindly as a customer use this cleaners. I have been going back and forth with the rude male who works there for days now. He is nasty and impatient when you ask questions and they're the ones who mixed up the pickup date for my items that I gave them for sewing/alteration. He had no consideration when I wanted to leave the jacket there so the seamstress could alter it because I work and couldn't drop it off during her working hours without being late. He literally shrugged his shoulders when I told him I had to work at 7:00. I have been running around trying to get this alteration for a retirement that I was asked...read full review