About Floor Trader
Floor Trader is a highly professional and customer-oriented business that provides excellent service for flooring needs. Customers praise the knowledgeable staff who offer helpful advice and support throughout the entire process, from selection to installation and even refunds. The business is strongly recommended for its exceptional service and commitment to customer satisfaction. Customers have had positive experiences at Floor Trader, with one local contractor stating that they use the location to purchase almost all their flooring, calling it the best location in the area. Another customer had an initial issue with the measurements and invoicing, but the regional manager promptly addressed the concern, provided a full refund, and offered additional assistance, demonstrating the company's dedication to resolving customer concerns. A third customer seeking advice for a commercial warehouse showroom project was impressed with the salesperson's expertise and ability to recommend the right products, highlighting the staff's knowledge and willingness to help.
Had a great experience with Floor Trader! Josh was extremely patient, especially because I’m incredibly indecisive. He pulled out tons of options and moved it around in the different lighting. Ended up going with a beautiful vinyl and couldn’t be happier! I’ll be coming back to Floor Trader when we’re ready to replace the carpets upstairs.
Roger with Floor Trader helped me get the flooring and carpet I needed for my rental property. He was helpful and courteous as he guided me in my choices. I have used them before and will certainly use them any time I need flooring. Gina Lowe Absolute Solution LLC
We worked with Roger, who was very polite and professional when giving our estimate. The company was able to get what we wanted done in a quick window of time and the install was fast and turned out beautifully. We are happy!