I love the Grassfield Firestone location! I have gotten work done on my vehicle here several times and have had a great experience every single time. Every employee has been kind and helpful. I was kept informed, and the work was completed quickly, correctly, and thoroughly. I have recommended this location to several people who were looking for an auto shop that had honest people and fair prices.
December 2025
Hello Firestone Team- I couldn't figure out how to write another review so I just edited the one I sent several months ago.
My wife and I have trusted the Firestone on Grassfield with several of our vehicles for many years. Recently, when our daughter experienced issues with her car, we brought it there as well. Repair Manager Melissa and technician Derrick provided outstanding customer service and demonstrated a level of honesty and professionalism that truly stood out. Having spent 30 years in the communications industry, I know how rare it has become to see this kind of dedication and genuine commitment to customers. Melissa and Derrick... read full review
December 2025
The entire staff are very professional, friendly, and cares about their customers issues. Special kudos to Melissa Riddick for her outstanding customer service skills, and recognizing her repeat customers. We will definitely be referring others to this location.
I love the Grassfield Firestone location! I have gotten work done on my vehicle here several times and have had a great experience every single time. Every employee has been kind and helpful. I was kept informed, and the work was completed quickly, correctly, and thoroughly. I have recommended this location to several people who were looking for an auto shop that had honest people and fair prices.
Hello Firestone Team- I couldn't figure out how to write another review so I just edited the one I sent several months ago.
My wife and I have trusted the Firestone on Grassfield with several of our vehicles for many years. Recently, when our daughter experienced issues with her car, we brought it there as well. Repair Manager Melissa and technician Derrick provided outstanding customer service and demonstrated a level of honesty and professionalism that truly stood out.
Having spent 30 years in the communications industry, I know how rare it has become to see this kind of dedication and genuine commitment to customers. Melissa and Derrick... read full review
The entire staff are very professional, friendly, and cares about their customers issues.
Special kudos to Melissa Riddick for her outstanding customer service skills, and recognizing her repeat customers.
We will definitely be referring others to this location.