About Family Flooring
Reviews for Family Flooring
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Family Flooring is a family-owned and -operated local business in Chesapeake, VA, serving homeowners since 2004. They provide affordable flooring installation services, offering carpet, laminate, classic hardwood, LVP, and VPF from high-quality, trusted brands. This professional company is known for exceptional customer service, kindness, and getting work done when promised. They honor all manufacturer warranties and provide a one-year craftsmanship warranty. Clients report a delightful experience, with crews being helpful, professional, and careful, even assisting with moving furniture and cleaning up. They consistently meet expectations, making them a highly recommended choice for flooring.
This is a family runned business that really cares about the service they provide. It was such a joy to hear my parents rave about the kindness and professionalism of the crew since they have been hesitating doing the floors for years. I went with mom to help pick out the floors and the woman at the shop was kind and helpful. I was not in town when they installed the floors, but mom said they called to say they were on the way, helped them get furniture moved, vacuumed dust created in the process, and were a true delight to have in their home. We highly recommend!!!
We've used Family Flooring several times. One time was to removed gluded down bambo flooring and replace with carpet in our den, and the second time was remove carpet and replace with VPF in our home office. On both occations the company met our expectations and provided exceptional customer service. Thanks, Cathy, Tony, and Joey.Service: Install flooring
Family Flooring installed carpets on our stairs and the second level of our home. The gentleman we spoke to in the store was very helpful and suggested a product that would work best foe us (we had two large dogs and a cat). He offered a better product than what we'd found in bigger box stores for a lower cost, so we were sold. The guys that installed the carpet were friendly and professional. We had to put the cat in the bathroom during the install as she was not friendly and it would've been difficult to keep her out of their way. One of the guys installing the carpet felt bad for her and managed to slip into the bathroom to give her some cuddles and attention. It was...read full review