About Eco Carpet Pro Cleaning - Chesapeake
Eco Carpet Pro, founded in 2012, offers affordable and eco-friendly carpet, area rug, upholstery, and tile and grout cleaning services throughout Hampton Roads and Williamsburg. Customers often praise the company's exceptional customer service, with one describing the "entire experience" as "amazing." The technicians, such as Willie, are recognized for their professionalism, honesty, and ability to deliver outstanding results, often exceeding expectations. Clients appreciate their willingness to address concerns and the impressive transformation of carpets and upholstery, leaving them looking and smelling like new. The service is known for being reliable and trustworthy, with many customers recommending Eco Carpet Pro "any day and place." Recent reviews highlight their attention to detail, friendly approach, and reasonable prices, making it a popular choice for quality cleaning services. Will was described as personable, effective, and considerate of nap-time, turning a carpet that seemed destined for replacement into "like new" condition. The technician's professionalism and expertise, especially that of Willie, have led customers to continue choosing this company, with some requesting reminders for future appointments. Customers also appreciate the technicians' ability to remove stubborn stains and their friendly, conversational approach, which makes the experience comfortable and trustworthy.
My wife and I needed two upholstered living room chairs and an upholstered ottoman cleaned, and we were surprised at how difficult it was to find someone to do it. Eco Carpet Pro was the fourth company we contacted, and from that phone call through the cleaning process we were impressed with the company's service and professionalism. The representative who answered the phone thoroughly explained the technology the company uses and within half an hour emailed us a written estimate along with a description of what to expect and how to prepare for the cleaning. Will, the technician who came to our home, was friendly and polite. He listened to our concerns and carefully inspected the upholstery, pointing out stains and dirt marks that we had barely noticed. He fully explained the cleaning process before starting work. Within an hour, he was finished, and when the chairs and ottoman thoroughly dried, his workmanship was obvious. Aside from showing signs of normal wear, all three items looked brand new. We strongly recommend Eco Carpet Pro.
This is hands down the best carpet cleaning company I have found. Willie is the best! He is kind and hard working. He did an amazing job!
Willie cleaned our carpets today. Prompt, professional and thorough. Thank you, Willie!