CE (Carrier Enterprise)

Apr 2023

This place has gone down the crapper. Waited over a month for a warranty motor called to check on it was told the order was canceled. Offered to overnight motor due to mistake. Sent the wrong motor. Told theyd overnight the right one now here we are again no motor. Customer will now pay for a universal motor we could have replaced on original visit due to Carriers incompetence......what an absolute joke.

Mar 2022

Please be careful with this guy on the road. He was doing nearly 80 in a 50 and tailgating like crazy this morning. I tried to get around him to be safe and he was making rude gestures and flipping me off. I felt unsafe and he continued to slow down and speed up depending on what I was doing! Keep away and try to act like an adult, especially when you are in a company van. He was a white male late 50s, retired navy vet-unfortunate that you have that sticker on your van and act like that. I will be contacting corporate and local authorities with pictures and video.

Mar 2022

what a crying shame that such a wonderful brand as Carrier with so much potential can be such a miserable failure . I ordered a part on july 15 for a customer that was a thurs. followed up with them on monday and they said that for some reason it did not ship. that was on the 19th . I was assured that day that it would be overnighted . the next day no show. the 21st no show. could not get anyone on the phone. called morning of 23rd and waited on hold for a very long time and then was told that is still has not been shipped. They will call richmond to get to the bottom of this .........O K . meanwhile I have probably lost my customer. I hope you guys can find a way to get it together . we need you to get it together.