Hand and Stone Massage and Facial Spa offers a range of pampering services, including various massage types performed by licensed and certified therapists, facials performed by professional estheticians, and spa enhancements. The spa is open seven days a week with extended hours and accepts both appointments and walk-ins. The staff is highly skilled and attentive, providing exceptional experiences that leave customers feeling relaxed and rejuvenated. Massage therapists tailor sessions to address specific areas of tension, while estheticians provide personalized attention to meet individual needs. Customers have praised therapists like Jenny and Lisa for their professionalism and ability to recommend services like the hot stone massage, which many find fantastic. The spa's welcoming atmosphere and commitment to customer satisfaction make it a top choice for those seeking affordable and effective self-care. Reviews highlight the comfortable rooms and the helpful receptionist, making the experience enjoyable for returning clients and newcomers alike.
Front desk staff get 5 ⭐! They are always so friendly and courteous.
Regarding the service, I feel that it is inconsistent. Sometimes you get really great providers, other times it’s sub par. I don’t feel like you always get the value of the service.
Sometimes there are a lot of sales tactics to get you to upgrade service or buy skin care products that take away from the enjoyability of the service.
I have been a patron for 8 of the 9 years they have been open and I love this place. Nescel on the front desk always calls me by name and is so friendly. We exchange stories of our dogs and she is the best at finding me appointments with my favorite massage therapist Jon Carey. I cannot begin to say how wonderful Jon is other than to say he stays booked and that should tell you ev
I am a regular at Hand and Stone and have been getting monthly massages with different therapists for several years. Crystal can help you feel renewed with broad, deep pressure. Donna helps me relax and zeroes in on tough knots with skill and technique. Hand and Stone does well with its clients, and the staff does a good job of asking about each service provided and handles constructive criticism well.
250 Merchant Walk Avenue, Charlottesville, VA 22902
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