Reviews for Better Living Cabinetry Design Center
Write a reviewFrom Better Living Cabinetry Design Center
Hours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4/5Better Living Cabinetry Design Center
3450 -B Berkmar Dr, Charlottesville
Directions Call Website Suggest an Edit
Visited well appointed showroom, selected two granite styles for a simple job. Waited - and waited - for an estimate. Crickets. Four weeks later am moving on to another company. Too many other options out there.
I'm new to town and renovating my home. This is my third home, and third renovation, so I mostly know what I'm doing, but I'm trying some new things with new products. I was excited to learn that there was a locally owned building supply store in town, and when I emailed to obtain a quote for materials, I was very pleased with the prices quoted and the quick turnaround time on the quote. I took time off work earlier this week to visit and ask about options for a specialty materials they'd have to order; after waiting over 10 minutes for the man at the desk to finish a phone call wherein he mostly discussed his past weekend, I left. I took time off again today to give Better Living another shot, and found the same person at the desk. He very gruff and unhelpful, and more interested in answering the phone than speaking to any customer in the store. I'm very sad to say that Better Living lost out on my business today, and I do not plan to return. Lowe's, just around the corner, was able to answer my questions, place my order, and will delivering a truck load of materials to my home soon.
Better Living was incredibly easy to work with and was very flexible in moving our orders and delivery times when our construction plans changed at the last-minute due to weather. As a nonprofit, Better Living's partnership with us is an incredible asset and we appreciate their commitment to customer service and affordable prices. Thank you, Better Living, for all you do!